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VENDOR QUALIFICATION PROCESS

ONE SOURCE. INFINITE SOLUTIONS. 

We base our vendor selection on the following attributes:

COMPANY HISTORY
Age of company. Background of principals. Reputation in the industry. Unions? Legal issues. Profitability. Part of a conglomerate: If so, how independent? Strategic pricing policy. Mission Statement. Long term plans public or private.
EMPLOYEES
Turnover/Longevity. Competency. Experience. Race or sex issues. Morale & enthusiasm. Employee recognition system. Employee bonus program (What Basis: Quality, Competency, Cost Savings? Etc.) 
SERVICE
Average turn time on estimates. Voice mail issues. Appropriate use or avoidance use. Response to unusual requests. Competency of customer service and estimators adherence to customer operating procedures.  Flexibility and back-up.  Return call response time. Type of estimating system and flexibility.  
ACCOUNTING
Operating procedures & policies. Structure & flexibility. Timely invoicing & follow-up procedures. Number of days out on receivables. Number of days out on payables (payable policies). Adherence to customer operating procedures. Discounts offered for prompt pay.
MANUFACTURING
Operations management experience. Quality assurance program & procedures. Catastrophe plans and procedures. Efficiencies. Spoilage measurements & policies. Material usage procedures. Error reporting & follow-up. Maintenance routine & procedures. Schedule flexibility. Operating shifts.  Buy-out policies & procedures. 
EQUIPMENT
Type, Size, Models & name, age. Utility & efficiency. Flexibility. Auxiliary equipment or attachments. Back-up capability.  Operating shifts. Unique production capabilities. Ease of repair.  
SALES
Competency and experience of staff. Sales support procedures & policies. Involvement of sales staff. Pricing flexibility and procedures. Contact ease. Response time. Geographic Territory Protected Account Policies.  
FACILITY
Adequate size of operating and growth. Cleanliness. Work flow. Organization. Maintenance location & accessibility.  
ACCOUNTABILITY
Punctual delivery records. Adherence to published schedules. Follow-up procedures with customers.  
OVERALL IMPRESSION 

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